Shipping is calculated at checkout based on your whole basket.
For greeting cards please allow 1 - 4 days for processing, then the following shipping times apply.
Greeting Cards only:
(Business Days)
UK: 2-3 days with Royal Mail 2nd Class or option to upgrade to Tracked 48 hour (Free Standard Shipping over £40 for Greeting Cards)
USA: 6 - 10 days - shipping calculated at checkout
Australia: 6 - 10 days - shipping calculated at checkout
Canada/NZ: 6 - 10 days - shipping calculated at checkout
Europe: due to new European export/import regulations I've temporarily had to suspend shipping to Europe, my apologies.
During busy holiday periods such as Christmas, delivery times may slightly increase due to high demand. Your patience and understanding during these periods are truly appreciated 💞
Customs & import duties/taxes:
Buyers are responsible for any customs duties or import taxes that may apply, as these are determined by the destination country. This Wild Soul cannot be held accountable for delays caused by customs - if you want to keep an eye on your parcels progress please upgrade to Tracked Shipping at checkout.
Returns Policy
Products are made to order so I cannot accept returns or exchanges. However, I really want you to be happy and thrilled with your purchase! If your order arrives damaged, please contact me immediately so I can resolve the issue for you. Any damage must be reported within 48 hours of delivery, along with photos, to alice@this-wild-soul.com thank you for your understanding! 💞
